Terms of Service

1. Agreement to Terms

Welcome to Shree Vinayak Realty. These Terms of Service ("Terms", "Terms and Conditions", "Agreement") govern your use of our website located at https://shreevinayakrealty.com/ (the "Website", "Service") and all related services provided by Shree Vinayak Realty ("we", "us", "our", "Company").

By accessing, browsing, or using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our Website or services.

We reserve the right to modify, update, or change these Terms at any time. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for updates.

1.1 Scope of Agreement

This Agreement applies to:

• All visitors and users of the Website
• Prospective property buyers, sellers, and investors
• Clients who engage our real estate services
• Partners, vendors, and third-party service providers
• Any person or entity interacting with our business

1.2 Additional Terms

Certain services or features may be subject to additional terms and conditions. If there is a conflict between these Terms and any additional terms, the additional terms shall prevail with respect to that specific service or feature.

2. Definitions

For the purposes of these Terms, the following definitions apply:

3. Services Provided

Shree Vinayak Realty provides comprehensive real estate services focused on residential and commercial properties in Indore, Madhya Pradesh, India. Our services include but are not limited to:

3.1 Property Sales and Marketing

• Listing and promotion of residential plots (EWS/LIG category)
• Township and colony development projects
• Commercial property sales and leasing
• Property showcasing through Website and marketing materials
• Virtual tours and digital property presentations
• Property exhibitions and open house events

3.2 Buyer Services

• Property search and matching based on requirements
• Site visits and property viewings
• Property information and documentation
• Comparative market analysis
• Investment guidance and consultation
• Assistance with loan processing and financial arrangements

3.3 Transaction Support

• Property booking and reservation
• Documentation and legal support coordination
• Payment processing and installment plans
• Liaison with banks, financial institutions, and legal advisors
• Property registration assistance
• Post-purchase support and handover

3.4 Information Services

• Property listings with detailed specifications
• Pricing information and payment schemes
• Location maps and connectivity details
• Amenities and features descriptions
• Market trends and real estate insights
• Legal and regulatory information

3.5 Customer Support

• Inquiry handling via phone, email, and WhatsApp
• Personalized consultation and guidance
• Follow-up services and relationship management
• Complaint resolution and feedback management

4. Eligibility and Registration

4.1 Age Requirement

You must be at least 18 years of age to use our Services and enter into transactions with us. By using the Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding contracts under Indian law.

4.2 Legal Capacity

You must have the legal authority and capacity to:

• Enter into contracts for property purchase or sale
• Own property in India (or your jurisdiction)
• Comply with all applicable laws and regulations
• Provide accurate identity and financial information
• Make legally binding commitments

4.3 Geographic Restrictions

Our Services are primarily intended for users in India, particularly in Madhya Pradesh. Users from other jurisdictions may use the Website for informational purposes, but property transactions are subject to location-specific eligibility criteria and legal requirements.

4.4 Registration (If Applicable)

Some features of the Website may require registration. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your account credentials confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account
• Not transfer or share your account with others

4.5 Account Security

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

4.6 Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms
• You provide false or misleading information
• Your account is used for fraudulent activities
• We are required to do so by law
• We discontinue the service

5. User Obligations and Conduct

By using our Website and Services, you agree to the following obligations:

5.1 Lawful Use

• Use the Website and Services only for lawful purposes
• Comply with all applicable Indian laws, regulations, and RERA requirements
• Not engage in any activity that violates the rights of others
• Respect intellectual property rights
• Not use the Services for fraudulent or illegal activities

5.2 Accurate Information

• Provide true, accurate, current, and complete information in all communications
• Ensure all documents submitted are genuine and valid
• Notify us of any changes to your contact or personal information
• Not misrepresent your identity, financial status, or intentions

5.3 Good Faith Transactions

• Enter into property transactions with genuine intent to purchase
• Honor commitments made during booking and payment processes
• Communicate clearly and honestly about your requirements
• Respect the time and resources invested by the Company
• Provide timely responses and complete necessary formalities

5.4 Respectful Communication

• Treat our staff, representatives, and other users with respect
• Not use abusive, threatening, or inappropriate language
• Not harass, intimidate, or cause distress to any person
• Maintain professional and courteous conduct at all times

5.5 Privacy Respect

• Not collect or harvest information about other users
• Not share personal information of others without consent
• Respect confidentiality of business discussions
• Not disclose proprietary or sensitive information

5.6 Website Security

• Not attempt to gain unauthorized access to any part of the Website
• Not interfere with the proper functioning of the Website
• Not introduce viruses, malware, or harmful code
• Not use automated systems to scrape or download content
• Not circumvent security measures or authentication systems

5.7 Financial Obligations

• Make payments as agreed in booking and purchase agreements
• Pay all applicable charges, fees, and taxes
• Provide valid payment information and authorization
• Inform us immediately of any payment issues or disputes

6. Intellectual Property Rights

6.1 Company Ownership

All content, features, and functionality on the Website, including but not limited to text, graphics, logos, images, videos, audio clips, digital downloads, data compilations, and software, are the exclusive property of Shree Vinayak Realty or its content suppliers and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Trademarks

The Shree Vinayak Realty name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company. You may not use such marks without our prior written permission. Other trademarks appearing on the Website are the property of their respective owners.

6.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Website for personal, non-commercial purposes
• View and download content for personal reference
• Share property listings through designated sharing features

6.4 Restrictions on Use

You may not:

• Reproduce, duplicate, copy, or exploit any portion of the Website without written permission
• Modify, adapt, translate, or create derivative works
• Distribute, sell, resell, or commercially exploit any content
• Use content for competitive or commercial purposes
• Remove or alter any copyright, trademark, or proprietary notices
• Frame or mirror any part of the Website
• Use automated tools to extract content (scraping, data mining)

6.5 User-Generated Content

If you submit reviews, testimonials, feedback, or other content to us, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, and display such content in connection with our business operations and marketing.

6.6 Copyright Infringement

If you believe that any content on our Website infringes your copyright, please contact us immediately with:

• Identification of the copyrighted work
• Location of the infringing material on our Website
• Your contact information
• A statement of good faith belief
• A statement of accuracy under penalty of perjury
• Your physical or electronic signature

7. Property Information and Accuracy

7.1 Information Accuracy

We strive to provide accurate, current, and complete information about properties listed on our Website. However, we do not guarantee that all information is error-free, complete, or current. Property details, pricing, availability, and specifications are subject to change without notice.

7.2 Verification Required

You acknowledge that:

• Property information is provided for general guidance only
• You must independently verify all details before making decisions
• Site visits and physical inspection are essential
• Legal due diligence is your responsibility
• We recommend consulting independent legal and financial advisors

7.3 Third-Party Information

Some property information may be provided by third parties (developers, sellers, government authorities). We are not responsible for the accuracy, completeness, or reliability of such third-party information.

7.4 Pricing and Availability

• Prices displayed are subject to change without prior notice
• Availability of properties is not guaranteed until booking is confirmed
• Additional costs (registration, stamp duty, taxes) may apply
• Payment schemes and offers are subject to terms and conditions
• Special pricing or discounts may have eligibility criteria

7.5 Visual Representations

Images, videos, floor plans, and architectural renderings are for illustrative purposes only. Actual properties may differ due to:

• Design modifications during construction
• Photographic or rendering techniques
• Changes in finishes or specifications
• Environmental factors and landscaping

7.6 Project Timelines

Estimated completion dates and possession timelines are approximate and subject to:

• Government approvals and clearances
• Construction progress and unforeseen delays
• Weather conditions and force majeure events
• Changes in project scope or design

7.7 RERA Compliance

For applicable projects registered under RERA, we provide RERA registration numbers and relevant details. You are encouraged to verify project details on the official RERA website at https://rera.mp.gov.in/

8. Booking and Payment Terms

8.1 Booking Process

To book a property through Shree Vinayak Realty:

1. Express your interest and select the property
2. Review property details, pricing, and payment scheme
3. Submit required documents and information
4. Pay the booking amount as specified
5. Receive booking confirmation and allotment letter
6. Complete documentation and registration formalities

8.2 Booking Amount

• Booking amount varies by property and project
• Booking amount is typically non-refundable (subject to terms)
• Payment must be made through specified channels only
• Receipt of payment does not guarantee final allotment
• Booking is subject to availability and approval

8.3 Payment Methods

We accept payments through:

• Bank transfer / NEFT / RTGS
• Cheque or demand draft (in favor of Shree Vinayak Realty)
• Online payment gateway (if available)
• EMI options through partnered financial institutions

8.4 Payment Schedule

• Total payment is divided into installments as per agreement
• Payment schedules are property-specific and clearly communicated
• Timely payment of installments is mandatory
• Late payment may attract penalties or interest charges
• Final payment must be completed before possession

8.5 Additional Charges

In addition to the property price, you are responsible for:

• Stamp duty and registration charges
• Government taxes (GST, if applicable)
• Development charges and maintenance deposits
• Legal fees and documentation costs
• Bank loan processing fees (if applicable)
• Any other statutory charges or levies

8.6 Loan Facilitation

• We assist in arranging home loans through partner banks
• Loan approval is subject to bank's discretion and eligibility
• We are not liable for loan rejection or delays
• Loan interest rates and terms are determined by the bank
• Processing fees and charges are as per bank policies

8.7 Payment Disputes

In case of payment disputes:

• Contact us immediately with transaction details
• Provide proof of payment and relevant documentation
• We will investigate and resolve within a reasonable timeframe
• Pending resolution, your obligations remain in effect

9. Cancellation and Refund Policy

9.1 Cancellation by Buyer

If you wish to cancel your property booking:

• Submit a written cancellation request to our office
• Clearly state reasons for cancellation
• Provide all relevant booking and payment details
• Cancellation is subject to terms in your booking agreement

9.2 Refund Terms

Refunds are processed as per the following guidelines:

Early Stage Cancellation

• Cancellation before allotment letter: Deduction of processing charges (typically 10-20% of booking amount)
• Refund processed within 30-45 days of cancellation

Post-Allotment Cancellation

• Cancellation after allotment: Higher deduction (typically 20-30%)
• Additional deductions for documentation and legal costs
• Refund processed within 60-90 days

Mid-Construction Cancellation

• Significant construction-related deductions apply
• Appreciation/depreciation of property value considered
• Refund timeline may extend up to 120 days

9.3 Non-Refundable Components

The following are typically non-refundable:

• Stamp duty and registration charges already paid
• Government taxes and statutory payments
• Legal and documentation fees
• Third-party service charges

9.4 Cancellation by Company

We reserve the right to cancel a booking if:

• You fail to make payments as per schedule
• You provide false or misleading information
• The property becomes unavailable due to legal or regulatory issues
• You violate terms of the booking agreement
• Force majeure events prevent completion

9.5 Refund in Case of Company Cancellation

If we cancel the booking:

• Full refund of amounts paid (if cancellation not due to buyer default)
• No additional compensation or interest (unless specified in agreement)
• Refund processed within 45-60 days

9.6 Force Majeure

In case of force majeure events (natural disasters, government actions, pandemics, etc.), cancellation and refund terms may be modified as per applicable law and circumstances.

9.7 RERA Provisions

For RERA-registered projects, cancellation and refund shall be as per RERA Act provisions, including interest on delayed refunds as specified under the Act.

10. Site Visits and Property Viewings

10.1 Arranging Site Visits

• Site visits must be scheduled in advance through our office
• We provide transportation for organized site visits
• Visits are conducted during specified business hours
• Accompanied viewing with our representative is mandatory

10.2 Safety and Liability

During site visits, you agree to:

• Follow safety instructions and guidelines
• Wear appropriate safety gear if provided
• Not enter restricted or hazardous areas
• Stay with the designated representative
• Not bring minors without adult supervision

10.3 Photography and Recording

• Personal photography for reference is permitted
• Commercial photography or videography requires written permission
• Drone photography is strictly prohibited without authorization
• Do not publish site images on social media without consent

10.4 Conduct During Visits

• Maintain respectful behavior towards staff and other visitors
• Do not litter or damage property
• Do not disturb ongoing construction activities
• Ask questions through our representative
• Do not make unauthorized commitments or agreements with contractors

11. Prohibited Activities

You are expressly prohibited from:

11.1 Illegal Activities

• Using the Website or Services for any unlawful purpose
• Violating any Indian laws, regulations, or ordinances
• Engaging in fraudulent or deceptive practices
• Money laundering or financing illegal activities
• Providing false documents or information

11.2 Unauthorized Access

• Attempting to gain unauthorized access to any part of the Website
• Hacking, cracking, or circumventing security measures
• Accessing other users' accounts or information
• Reverse engineering or decompiling any software

11.3 Content Violations

• Copying, reproducing, or distributing proprietary content
• Using content for competitive or commercial purposes
• Creating derivative works without permission
• Removing or altering copyright notices

11.4 Disruptive Activities

• Interfering with Website operation or other users' experience
• Introducing viruses, malware, or harmful code
• Overloading or attempting to crash our servers
• Using automated systems (bots, scrapers) without permission

11.5 Misrepresentation

• Impersonating any person or entity
• Falsely claiming affiliation with our Company
• Providing misleading or false information
• Creating fake accounts or identities

11.6 Harassment and Abuse

• Harassing, threatening, or intimidating staff or users
• Posting offensive, abusive, or discriminatory content
• Stalking or unwelcome contact
• Making false complaints or accusations

11.7 Consequences of Violations

Violation of these prohibitions may result in:

• Immediate termination of your access to Services
• Cancellation of any bookings or agreements
• Forfeiture of deposits or payments made
• Legal action including civil and criminal proceedings
• Liability for damages and legal costs

12. Disclaimer of Warranties

12.1 "As Is" Basis

THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, reliability, or completeness of information
• Uninterrupted or error-free operation

12.2 No Guarantee of Results

We do not warrant or guarantee that:

• Use of our Services will meet your requirements or expectations
• Property values will appreciate or remain stable
• Property transactions will be completed successfully
• Third-party services (banks, legal advisors) will perform adequately
• Information provided is complete, accurate, or current

12.3 Third-Party Content

We disclaim all responsibility and liability for:

• Content provided by third-party developers or sellers
• Accuracy of information from government sources or public records
• Services provided by partner banks or financial institutions
• Legal advice from third-party lawyers

12.4 Technical Issues

We do not guarantee that the Website will be:

• Available at all times without interruption
• Free from errors, bugs, or technical issues
• Secure from unauthorized access or cyber attacks
• Compatible with all devices and browsers

12.5 Investment Disclaimer

13. Limitation of Liability

13.1 Maximum Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SHREE VINAYAK REALTY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

13.2 Types of Damages Excluded

• Indirect Damages: Any indirect, incidental, special, consequential, or punitive damages
• Loss of Profits: Lost profits, revenues, or business opportunities
• Data Loss: Loss of data, information, or content
• Property Value: Diminution in property value or investment losses
• Third-Party Actions: Actions or omissions of third parties (banks, developers, contractors)
• Reliance Damages: Damages arising from reliance on Website information

13.3 Limitation Amount

In jurisdictions that do not allow the exclusion or limitation of liability for consequential damages, our liability shall be limited to the maximum extent permitted by law. In no event shall our total liability exceed the amount paid by you for the specific service or transaction giving rise to the claim.

13.4 Exceptions to Limitations

These limitations do not apply to:

• Liability that cannot be excluded under Indian law
• Liability for death or personal injury caused by our negligence
• Liability for fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded by law

13.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God (earthquakes, floods, storms, pandemics)
• War, terrorism, civil unrest, or riots
• Government actions, laws, or regulations
• Labor strikes or disputes
• Telecommunication or internet failures
• Fire, explosion, or other disasters

14. Indemnification

You agree to defend, indemnify, and hold harmless Shree Vinayak Realty, its directors, officers, employees, agents, affiliates, partners, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including attorney's fees) arising from:

14.1 Your Actions

• Your use or misuse of the Website and Services
• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your breach of any representations, warranties, or obligations

14.2 Content and Information

• Content you submit, post, or transmit through the Website
• False or misleading information provided by you
• Fraudulent or illegal activities conducted by you

14.3 Third-Party Claims

• Claims arising from your interactions with third parties through our Services
• Disputes with other users, buyers, sellers, or partners
• Claims related to property transactions or disputes

14.4 Indemnification Process

In the event of a claim subject to indemnification:

• We will provide you with prompt written notice of the claim
• You will have the right to control the defense with our approval
• We may participate in defense at our expense
• You may not settle without our prior written consent
• We reserve the right to assume exclusive defense if you fail to do so

14.5 Survival

This indemnification obligation shall survive termination of these Terms and your use of the Services.

15. Third-Party Links and Services

15.1 External Links

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Shree Vinayak Realty. These links are provided for your convenience and information only.

15.2 No Endorsement

The inclusion of any link does not imply endorsement, approval, or recommendation by us. We are not responsible for:

• Content, accuracy, or opinions expressed on third-party websites
• Privacy practices or terms of third-party sites
• Products or services offered by third parties
• Any damages or losses caused by third-party interactions

15.3 Third-Party Services

We may facilitate access to third-party services such as:

• Banking and financial institutions for loans
• Legal advisors for documentation
• Government portals for registration
• Payment gateways for transactions

Your interactions with these third parties are solely between you and them. We are not party to any agreements or disputes between you and third parties.

15.4 User Responsibility

When accessing third-party links or services:

• Review their terms and privacy policies
• Exercise caution and judgment
• Verify credibility and legitimacy
• Understand you do so at your own risk

16. Termination

16.1 Termination by You

You may terminate your use of our Services at any time by:

• Ceasing to use the Website
• Closing your account (if applicable)
• Requesting deletion of your personal information (subject to legal retention requirements)

16.2 Termination by Us

We reserve the right to suspend or terminate your access to the Website and Services, with or without notice, for any reason including:

• Violation of these Terms
• Fraudulent or illegal activities
• Providing false information
• Abusive or inappropriate behavior
• Non-payment of dues
• At our sole discretion for operational reasons

16.3 Effect of Termination

Upon termination:

• Your right to use the Website and Services immediately ceases
• You remain liable for any outstanding obligations or payments
• Ongoing property transactions shall continue as per agreements
• Provisions regarding liability, indemnification, and disclaimers survive

16.4 No Liability for Termination

We shall not be liable to you or any third party for termination of your access to the Services, except as required by applicable law.

17. Governing Law and Jurisdiction

17.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Specifically, the following laws shall apply:

• Indian Contract Act, 1872
• Real Estate (Regulation and Development) Act, 2016 (RERA)
• Transfer of Property Act, 1882
• Information Technology Act, 2000
• Consumer Protection Act, 2019
• Other applicable central and state laws of India

17.2 Jurisdiction

Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Indore, Madhya Pradesh, India. You irrevocably consent to the jurisdiction and venue of such courts.

17.3 Language

These Terms are executed in the English language. In case of any conflict between English and any other language version, the English version shall prevail.

18. Dispute Resolution

18.1 Informal Resolution

Before initiating formal legal proceedings, we encourage you to contact us to seek an informal resolution of any disputes. We will make good faith efforts to resolve disputes amicably.

18.2 Mediation

If informal resolution fails, parties agree to attempt mediation before resorting to litigation. Mediation shall be conducted by a mutually agreed mediator in Indore, Madhya Pradesh.

18.3 Arbitration (Optional)

For disputes involving amounts above a specified threshold, parties may agree to arbitration under the Arbitration and Conciliation Act, 1996. Arbitration shall be:

• Conducted in Indore, Madhya Pradesh
• In English language
• By a sole arbitrator mutually appointed
• Binding and enforceable

18.4 RERA Disputes

For disputes related to RERA-registered projects, parties may approach the Real Estate Regulatory Authority (RERA) or Real Estate Appellate Tribunal as per the provisions of RERA.

18.5 Consumer Disputes

Eligible consumers may file complaints with Consumer Disputes Redressal Forums under the Consumer Protection Act, 2019.

18.6 Litigation

If alternative dispute resolution methods fail, disputes shall be resolved through litigation in the courts of Indore, Madhya Pradesh, as specified in Section 17.

19. Privacy Policy

Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.

19.1 Privacy Policy Link

Please review our Privacy Policy at: https://shreevinayakrealty.com/privacy-policy.html

19.2 Data Collection and Use

By using our Services, you consent to the collection, use, and sharing of your information as described in the Privacy Policy.

19.3 Data Protection

We implement reasonable security measures to protect your personal information, though no method is 100% secure.

19.4 Your Rights

You have rights regarding your personal information, including access, correction, deletion, and objection to processing, subject to legal limitations.

20. Modifications to Terms

20.1 Right to Modify

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. Changes may be necessary due to:

• Changes in applicable laws or regulations
• New features or services
• Security or operational requirements
• Feedback and user experience improvements

20.2 Notice of Changes

When we make changes to these Terms, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised Terms on our Website
• Notify registered users via email (for material changes)
• Display a prominent notice on the Website (for significant changes)

20.3 Acceptance of Changes

Your continued use of the Website and Services after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must discontinue use of the Services.

20.4 Material Changes

For material changes that significantly affect your rights or obligations, we will provide at least 30 days' notice before the changes take effect. You will have the opportunity to review and accept the new terms.

20.5 Version History

We maintain a version history of these Terms. Previous versions can be provided upon request for reference purposes.

21. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:

• The invalid provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable
• If modification is not possible, the provision shall be severed from these Terms
• The remaining provisions shall continue in full force and effect
• The invalidity of one provision shall not affect the validity of other provisions

22. Waiver

No waiver by Shree Vinayak Realty of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

• Failure to enforce any right or provision does not constitute a waiver
• Waiver must be in writing and signed by authorized representative
• Waiver in one instance does not prevent future enforcement
• All rights and remedies remain available unless explicitly waived

23. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Website, constitute the entire agreement between you and Shree Vinayak Realty regarding the use of the Website and Services.

23.1 Supersedes Prior Agreements

These Terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and us regarding the subject matter herein.

23.2 Specific Property Agreements

Property-specific booking agreements, sale deeds, and other transaction documents shall govern individual property transactions and may contain additional terms that supplement these Terms.

23.3 Conflict Resolution

In case of conflict between these Terms and property-specific agreements, the property-specific agreement shall prevail with respect to that particular transaction.

24. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, please contact us:

24.1 Response Time

We aim to respond to inquiries within:

• General questions: 2-3 business days
• Legal/compliance matters: 5-7 business days
• Urgent issues: 24-48 hours

Acknowledgment and Acceptance

BY USING THIS WEBSITE AND SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTOOD THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE WEBSITE OR SERVICES.

These Terms of Service constitute a legal agreement between you and Shree Vinayak Realty. Your use of the Website signifies your acceptance and agreement to abide by these Terms.